As a leader, I will work to inspire you to do better and to succeed. I see it as my personal responsibility to support you, to provide you with direction and encouragement, and to help remove any obstacles that may be in your way to accomplishing your goals. I believe that your success is my success.

I value honesty, integrity, and hard work. I will always choose to do the right thing, I will give you honest, direct feedback, and I will always put forth my best effort. I expect the same from you.

Accomplishing 80% of something is better than 100% of nothing. I believe in quality but not at the expense of accomplishments. Making mistakes in pursuit of a goal is ok as long as you learn from them and improve.

I will maintain a laser focus on my customer. Who is your customer? What are their needs? Maintain your focus on them, and make sure your actions are designed to meet their needs. Focus and base your decisions on them, and you will be right more often than not. Be confident of that. Don’t be afraid to act.

I do not tolerate dishonesty or laziness. Work hard and always strive to do the right thing even if it is harder. I prefer you fail attempting to do the right thing than succeed doing the wrong thing.

Have fun doing your job. I don’t mean cartwheels and dancing, but rather enjoy what you do. I can’t guarantee every day will be smiles and sunshine, but I expect you to wake up most mornings enthused to come to work. What can I do to help make sure this happens?

I like people who are energetic, motivated, who take the initiative and who are not afraid of making mistakes. I prefer a “glass half full” attitude. I dislike “analysis paralysis”. Make a decision. If you are unsure, ask for help. Asking for help or guidance from me is not a sign of weakness. Know I am here to do everything I can to help you succeed.